Returns & Exchanges
At BarberSets, we stand behind the quality of our professional grooming tools and offer a 30-day return window for unused items in their original packaging. We aim to ensure every barber and stylist is fully satisfied with their equipment to maintain the highest standards of their craft.
Return Process
- 1.Initiate Your Request
Log into your BarberSets account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
- 2.Pack With Care
Securely place the unused tools, including all original guards, charging cables, and manuals, into the original product box to prevent damage during transit.
- 3.Ship to Our Facility
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, ensuring you keep a copy of the tracking receipt.
- 4.Quality Inspection & Refund
Once our technicians verify the condition of the tools, we will process your refund or exchange within 5-7 business days to your original payment method.